発行者：

Cisco

有効期限：

無期限

認定日：

2025/05/03

獲得条件：

Assessment: Achieve a passing score on a comprehensive exam.

概要：

Cisco verifies the earner of this badge successfully completed the IT Customer Support Basics course. This student-level credential demonstrates foundational knowledge in help desk operations, customer service, and remote troubleshooting. The holder is proficient in using industry-standard tools to assist users in resolving technical issues and can effectively communicate technical concepts to non-technical users.

最終更新日：

2025/05/03